During this time 2NDFLOOR is experiencing above normal wait times and volume. We want to hear from you. Please be patient and remember the line is also open to text 24/7 at 1-888-222-2228. If this is an emergency please call 911 or your local police.

Who We Are

2NDFLOOR is a confidential and anonymous helpline for New Jersey's youth and young adults. We are here to help you find solutions to the problems that you face and we are available 24/7 365 days a year.


Volunteering at 2NDFLOOR isn't just answering helpline calls; it can be so much more! Each opportunity allows for creativity, flexibility, and encourages our volunteers to use their unique talents, interests and resources. There are so many ways to help...each one makes a difference. Click to learn more about volunteering opportunities.


Every single day, thousands of New Jersey's children, teens and young adults face problems ranging from family struggles and bullying to child abuse and suicide. But with your help, we can make sure that all young people have a free, safe place to turn regardless of the issue or severity.

On average, a $10.00 donation allows a 2NDFLOOR phone counselor to answer 5-7 calls. By making a one time or monthly donation, you can help us answer the call—every day. Click here to help.

Order Materials

We are pleased to offer our educational posters, folders and brochures for your use. To Order Materials contact our Volunteer Coordinator at [email protected].

Reach Out

To contact us about 2NDFLOOR or about our services, please use one of the following options. Just remember, if you have an emergency, call your local police or 911.

If you have a problem, question or non-life threatening situation,
dial or text the youth helpline at 888-222-2228.
You can send us e-mail at [email protected].
You can send us mail at:
2NDFLOOR c/o 180 Turning Lives Around, Inc.
Building 3, Suite 42, 1 Bethany Road, Hazlet, NJ 07730